Roofing Siding Online Direct Return Policy

90 Day Return Policy

Flexible and Easy Returns

Returns available in Calgary only.

You can drop off your return at Unit 2B, 3411 10th Street SE, Calgary, Alberta. Please call us at 778-667-0189 or and make arrangements. There will be a 20% restocking fee.

Items Purchased Online

For your convenience, items purchased on can be returned to our Calgary warehouse within 90 days of purchase. Bring the item(s) with a copy of your shipping confirmation email to Unit 2B, 3411 10th Street SE, Calgary, Alberta for a refund. Merchandise must be returned in unused, like-new condition. Please see Return Policy Exceptions (below) for further details.

Online Returns FAQ
- Damaged Items and Shortage Claims
Please report damaged or missing items within 3 days of delivery by calling 778-667-0189 or .

If at any time you have questions about returning an item purchased on, please or call Customer Service at 778-667-0189.

Return Policy Exceptions
Special Order items cannot be returned.

No returns on:
Custom products: No returns.
Roofing products: No returns.
Special Order products: No returns.

Roofing Siding Online Direct ("RSD") reserves the right to inspect the merchandise and request valid identification prior to accepting merchandise for a return.

RSD will only accept the return of merchandise purchased from RSD.

Refunds are credited to the Credit Card used for the purchase. RSD may issue a cheque for refunds over $1,000 (cheques are mailed from Home RSD's On-line Store Support Centre in Calgary, Alberta).